Privacy Policy

Last updated: April 2025

S Riley Fabrications ("we", "us", "our") is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.

Our registered address is: Unit 12 Habergham Mill, Coal Clough Lane, Burnley, Lancashire, BB11 5BS, United Kingdom.

What data we collect

We may collect the following personal data when you contact us or submit an enquiry:

Name and job title
Company name
Email address and telephone number
Postal address (for order fulfilment)
Details of your enquiry or order

We also collect limited technical data when you visit our website, including IP address, browser type, pages visited, and referring URL. This is collected via server logs and is used solely for security and performance monitoring.

How we use your data

We use your personal data to:

Respond to enquiries and provide quotations
Process and fulfil orders
Communicate about existing orders or accounts
Comply with legal and regulatory obligations

We do not use your data for unsolicited marketing without your explicit consent, and we do not sell or share your data with third parties for marketing purposes.

Legal basis for processing

We process your personal data on the following legal bases:

Contract: to fulfil an order or respond to a pre-contractual enquiry
Legitimate interests: to operate and improve our business, and to communicate with existing customers
Legal obligation: where we are required to retain records for tax, accounting or regulatory purposes

Data retention

We retain enquiry and order records for a minimum of six years in accordance with HMRC requirements. Technical log data is retained for no more than 90 days.

Data sharing

We do not sell your personal data. We may share it with trusted third-party service providers who assist in operating our business (for example, courier and freight services for order delivery), under appropriate data processing agreements. All third parties are required to handle your data securely and in compliance with UK GDPR.

Cookies

This website uses only essential cookies required for basic functionality (such as session management). We do not use tracking, advertising, or analytics cookies. No consent banner is required for essential cookies under UK GDPR.

Your rights

Under UK GDPR you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request erasure of your data (where no legal obligation to retain applies)
Object to or restrict certain processing
Data portability (where processing is based on consent or contract)

To exercise any of these rights, please contact us at info@srileyfabrications.co.uk or write to us at the address above. We will respond within 30 days.

Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk. We would, however, appreciate the opportunity to address your concerns directly first.

Changes to this policy

We may update this policy from time to time to reflect changes in law or our practices. The current version will always be available on this page, with the date of last update shown at the top.

Questions? Contact us at info@srileyfabrications.co.uk or call +44 1282 423336.